Returns
- Products can be returned within (specified days, e.g., 7 days) from the delivery date, provided they are unused and in their original condition.
- The customer is responsible for return shipping costs unless the return is due to an error on our part.
- Opened or consumed products cannot be returned for health and food safety reasons.
Exchanges
- Damaged or defective products can be exchanged within (specified days, e.g., 7 days) of receipt, with proof of damage required.
- If the desired replacement product is unavailable, customers may choose another product or request a refund.
Refunds
- Refunds will be issued using the original payment method within (specified days, e.g., 10 business days) of return approval.
- Shipping fees or other applicable charges may be deducted depending on the situation.
For inquiries, please contact us via email or phone.
